Position Overview
Business Centre Ltd (BCL) seeks to recruit a dynamic and results-driven General Manager to lead and grow its IT hardware and software solutions business.

The General Manager will provide both strategic direction and hands-on leadership, ensuring strong business performance, operational efficiency, and sustained revenue growth.

This role is ideal for a commercially minded leader who can drive sales, manage operations, and build strong client and supplier relationships in a competitive IT market.
The position reports directly to the Managing Director.

Role Purpose
The General Manager will be responsible for the overall performance of BCL, with a strong focus on:
• Revenue growth and profitability
• Efficient day-to-day operations
• Customer satisfaction and retention
• Market expansion and business development
The role requires a balance of leadership, commercial awareness, and operational execution.

Key Responsibilities

1. Business Growth & Revenue Generation
• Drive sales growth across IT hardware and software solutions
• Identify and pursue new business opportunities, partnerships, and markets
• Oversee key client relationships and major deals
• Develop pricing strategies and ensure competitive positioning

2. Operations Management
• Oversee daily business operations including procurement, sales, and service delivery
• Ensure timely and efficient fulfillment of customer orders
• Manage supplier relationships and negotiate favorable terms
• Optimize internal processes to improve efficiency and reduce costs

3. Financial Management
• Prepare and manage budgets, forecasts, and financial plans
• Monitor revenue, margins, and operating costs
• Ensure profitability and financial discipline across all operations

4. Team Leadership
• Lead and supervise sales, technical, and administrative teams
• Set performance targets and monitor staff productivity
• Build a results-oriented and accountable work culture
• Oversee recruitment, training, and staff development

5. Customer & Market Focus
• Strengthen customer relationships and ensure high service quality
• Monitor market trends, competitor activity, and customer needs
• Position BCL as a reliable and competitive IT solutions provider

6. Governance & Compliance
• Ensure adherence to company policies and regulatory requirements
• Maintain proper business records and reporting structures
• Manage operational risks and resolve business challenges effectively

Qualifications & Experience
• Bachelor’s degree in IT, Business Administration, or related field
• Minimum 7–10 years’ experience in IT business, operations, or management
• Proven experience in sales growth, business development, or operations leadership
• Experience in IT hardware/software supply or related industry is highly preferred

Key Competencies

Commercial & Business Skills
• Strong sales and negotiation skills
• Good understanding of IT products, pricing, and market dynamics
• Ability to drive revenue and manage profitability

Leadership & Execution
• Hands-on leadership style
• Strong decision-making and problem-solving ability
• Ability to manage both strategy and day-to-day operations

Financial Awareness
• Budgeting, cost control, and financial planning skills

Communication
• Strong interpersonal and stakeholder management skills
• Ability to engage clients, suppliers, and internal teams effectively

Personal Attributes
• Results-driven and proactive
• High integrity and accountability
• Adaptable and business-minded
• Strong sense of ownership and initiative

Interested candidates should send CVs to vacancies@hrstudio.org