We are seeking for a suitable candidate to fill the following position:
1. Position: Relationship Manager- Institutional Banking.

2. Job Purpose: To market the Bank’s products and manage customer relationships through proactive
and consultative approaches with the aim of acquiring profitable new business, retaining existing
business relationships and maintaining high-quality portfolios geared towards realization of the Bank’s
mission and vision.

3. Reports to: Head of Institutional Banking

4. Department: Institutional Banking

5. Key Responsibilities:
 Acquisition of profitable new business relationships to achieve defined sales targets with major focus
on liabilities to grow the market share in line the Bank’s strategic direction.
 Grow assets as per set targets.
 Identify business opportunities within the existing portfolio and establish mechanisms of growing
customer relationships with the Bank.
 Manage and mine assigned deposit portfolio as per the branch attached.
 Market all Bank products to the market in line with the Bank’s defined segments, set targets and
strategic objective.
 Make daily, weekly, monthly and quarterly customer visits and call reports in a bid to monitor and grow
the customer base.
 Responsible for supporting and growing the business of the branch one is attached to.
 Prepare weekly activity reports and submit them to the Team Leader Liabilities SME.
 Review and maintain a comprehensive database of existing relationships / prospects and establish
ways of retaining and growing the portfolios in compliance with the Bank’s policies and procedures.
 Recommend changes required to meet the set targets and customer expectations in line with the
Bank’s policy and procedure.
 Carry out account plans and visits for all customers within the Portfolio.
 Cross selling all Bank products. e.g. FX, Trade Finance etc.
 Attend all weekly business meetings and always keep time.

6. Education.
 A Bachelors’ degree in a Business-Related field.
 Professional qualification in banking e.g. MBA as added advantage.

7. Experience.
 Minimum of 3 years’ work experience in a similar role, in a financial institution.

8. Skills and competencies.
 Leadership and Team building
 Good Interpersonal skills
 Negotiation skills
 Creativity and passion for Business Development
 Relationship Management Skills
 Marketing skill
 Excellent communication skills

TO APPLY: Send CV to vacancies@hrstudio.org