Employer: 7O7 Hotel
Department: Sales & Marketing
Duty Station: Ishaka, Uganda
Reports To: Operations Manager / Designated Management

Job Purpose
To grow hotel revenue and market presence by promoting rooms, restaurant and bar services, events, meetings and other hotel offerings; building customer relationships; and generating measurable bookings and business leads.

Key Duties and Responsibilities
• Develop and implement practical marketing and sales activities aligned with the hotel’s occupancy, revenue and customer-acquisition goals.
• Promote room bookings, restaurant and bar offers, meetings, conferences, parties, weddings and other events through direct sales and appropriate marketing channels.
• Manage and regularly update the hotel’s social media pages and online promotional content, ensuring information, contact details, offers and images are accurate and professional.
• Create or coordinate promotional materials, campaigns, offers and packages in line with the hotel’s brand and approved budgets.
• Identify and build relationships with corporate clients, tour operators, travel agents, event organisers, local businesses, institutions and other potential referral partners.
• Conduct sales calls, visits and follow-ups; prepare quotations and proposals and convert enquiries into bookings.
• Respond promptly to enquiries across phone, email, social media and other channels, coordinating with relevant hotel teams to ensure accurate information and follow-through.
• Support promotions, activations, familiarisation visits, customer appreciation activities and on-site events.
• Collect customer feedback, monitor competitor activity and identify opportunities to improve the hotel’s offers and market positioning.
• Maintain a database of prospects, clients, enquiries, bookings and campaign outcomes; submit regular sales and marketing reports.
• Work with operations and finance teams to track campaign costs, bookings generated and revenue where data is available.
• Perform other related duties assigned by management.

Qualifications and Experience
• Diploma or bachelor’s degree in Marketing, Business Administration, Hospitality, Public Relations or a related field.
• Experience in sales, digital marketing, hospitality marketing or customer acquisition is an advantage.
• Practical ability to create engaging social media content and use common digital marketing platforms.
• Strong written and verbal communication, presentation and negotiation skills.
• Ability to use Microsoft Office and maintain accurate sales records; basic design or content-creation skills are an advantage.

Core Competencies
• Commercial awareness and a results-oriented mindset.
• Creativity, initiative and attention to detail.
• Relationship management, persuasion and customer care.
• Organisation, follow-up and time management.
• Professional conduct and ability to work independently and with a team.

Key Performance Indicators (KPIs)
• Qualified sales leads and conversion of enquiries into bookings.
• Growth in corporate accounts, referral partners and repeat customers.
• Room, restaurant, bar and event business generated through marketing activities.
• Timeliness and quality of digital content, campaigns and reports.
• Customer engagement, responsiveness and feedback.

Interested applicants should send their CVs to vacancies@hrstudio.org.