PRODUCT HEAD

JOB DESCRIPTION
Position:  Product Head
Reports To:  Chief Commercial Officer
Company: Zakom Tech (U) Limited

JOB PURPOSE
The Product Head will be responsible for providing strategic and commercial leadership for the assigned business unit, with overall accountability for business growth, profitability, product performance and operational execution. The role will lead the development and implementation of the hotspot network strategy while ensuring strong financial performance and effective team leadership.

KEY RESPONSIBILITIES
1. Business Unit Strategy & Growth
▸ Develop and implement the business unit strategy in line with the company's overall commercial objectives.
▸ Drive revenue growth, customer acquisition and market expansion.
▸ Identify new business opportunities, partnerships and commercial opportunities.
▸ Develop and execute strategies to strengthen Zakom Tech's presence within the ISP, telecommunications and digital connectivity market.

2. Profit & Loss Management
▸ Take overall responsibility for the Business Unit's Profit and Loss (P&L) performance.
▸ Develop and manage business budgets, revenue forecasts and expenditure plans.
▸ Monitor financial performance and implement initiatives to improve profitability and cost efficiency.
▸ Prepare and present regular business performance reports to the Chief Commercial Officer.

3. Hotspot Network Strategy
▸ Lead the development and execution of the company's hotspot network strategy.
▸ Identify strategic locations and opportunities for hotspot expansion.
▸ Work closely with technical and commercial teams to optimise network utilisation, customer experience and revenue generation.
▸ Monitor market trends and emerging technologies relevant to Wi-Fi, connectivity and digital platforms.

4. Product Performance & Commercial Management
▸ Monitor the performance of products and services and recommend improvements where necessary.
▸ Drive product adoption, usage and revenue growth.
▸ Analyse customer feedback, market trends and competitor activity to support product development and innovation.
▸ Develop and implement pricing and commercial strategies that support profitability and market competitiveness.

5. Team Leadership & Performance
▸ Provide strong leadership, direction and mentorship to the business unit team.
▸ Set clear performance targets and ensure accountability for results.
▸ Build a high-performance, customer-focused and commercially driven team.
▸ Support employee development and continuous improvement within the business unit.

6. Stakeholder Management
▸ Build and maintain strong relationships with internal and external stakeholders.
▸ Lead negotiations with partners, customers and other strategic stakeholders.
▸ Work collaboratively with Technical, Finance, Sales, Marketing and other departments to deliver business objectives.

QUALIFICATIONS & COMPETENCIES
▸ Bachelor's Degree in Business, Finance, Technology or a related field.
▸ An MBA or relevant postgraduate qualification will be an added advantage.
▸ A minimum of 8–10 years of relevant experience in telecommunications, technology, digital platforms or related industries.
▸ Demonstrated experience in commercial leadership, business management or strategic leadership roles.
▸ Experience managing business performance, revenue growth and/or P&L responsibilities is highly desirable. ▸ Strategic leadership.
▸ Strong commercial thinking and business acumen.
▸ Financial management and P&L management.
▸ Understanding of technology and digital platforms.
▸ Strong negotiation and stakeholder management skills.
▸ Team leadership and people management.
▸ Strong analytical and problem-solving skills.
▸ Excellent communication and presentation skills.
▸ Results orientation and execution focus.
▸ Ability to operate effectively in a fast-paced and evolving business environment.

Interested applicants should send CVs to vacancies@hrstudio.org